I would like to bring it to your attention the reason for the three star rating.
I have purchases NZXT 510i cabinet/Chassis along with a NZXT Aer RGB 2 140mm Single Fan recently.
I repeatedly asked your staff, if Aer RGB 140 mm fan will work with the provided case or do I have to buy the twin Fans which comes with the Hue 2 Controller.
One of the staff did confirmed as I am buying the NZXT 510i instead of NZXT 510, the 510i version comes with the controller for the RGB fan hence there is no requirement to buy additional HUB.
Now I have realized that the Aer 2 140mm fan is worth less for me without the HUE 2 HUB
I paid extra Qr109 for the fan, its not about the money. Its about the time I spend figuring it out why the fan RGB was not working.
I have ended up buying entire separate RGB fan set instead and wanted time, energy and Money on that 140mm RGB fan.
I do not expect this from the a professional store like this.
I have lost faith in the customer service from the store and would think Twice before buying anything again.
Thanks for taking the time to drop a review. We believe there's some misunderstanding on your part. As NZXT AER RGB 2 fans do indeed work with the case. Below is a quote from NZXT's website:
'3x Fan channels with Max 10W per channel output*
2x RGB LED port support up to 4x HUE 2 addressable LED strips or 5x Aer RGB or Aer RGB 2 fans
Built-in noise detection module
*Note: If a splitter is used, fan control is regulated depending on the fan connected to the 4-pin port. Do not use low-noise adapters.'
Do let us know if you are facing any issues and we will be more than happy to help.